Help - How to Use This Website

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How This Web Site Works

We have built this site using the latest "Web 2.0" technology. This means that the site responds to user input so that you will only be asked questions which are relevant to the cover you have requested. You will notice that tabs and questions open or close according to the answers you give. The same applies to the documentation we send - this will only contain the sections and clauses relevant to your enquiry, saving you time.

Completing The Form

Start by getting a Quick Quote - an indication of cost based on a few simple choices. No personal details are required for a Quick Quote.
If you like the price, you can continue with the remainder of the form, which takes just a few minutes to complete.
Use the Back and Next buttons to move through the form, or click on the previous or next tab
After completing the Declaration section, click the Finish button to submit your application for a quote
You can save a partially completed form at any time by clicking the SAVE button
If you are returning to finish a form: log in using your e mail address and password, go to My Account/My Saved Incomplete Forms, open the form and finish
If you are returning to take up a quote: log in using your e mail address and password, go to My Account/MyQuotes, open the relevant quote and finish.
Hover over the for in-context help

See below for more on how this site works.

Who Can Use this Site

We offer insurance to any company, organisation, association or voluntary group which is organising an event. At the moment we do not offer insurance to "Consumer" customers as defined by the Financial Services Authority. A "Consumer" is defined by the FSA as an individual acting outside a trade, profession or occupation - essentially a private individual acting in a private capacity. This means that this web site does not offer quotations for weddings, private parties and the like. However, we can offer insurance to companies or organisations who organise such events.

Event Insurance Buyers

This web site provides event organisers and insurance brokers with quotes, cover and full documentation in a choice of three currencies for a wide range of events in most parts of Europe - all on-line.
You can get an Event Insurance Quick Quote in seconds.If you like the premium, complete the remainder of the form. When you click the Finish button a quotation is normally e mailed to you within a couple of minutes.
Buy now, or log back in later. You can pay the premium by debit or credit card via the secure Sage Pay payment gateway. Your insurance policy will be e mailed to you immediately - no waiting, no hassle.
It's that easy to buy quality event insurance cover on-line.

Voluntary Associations or Groups

You can use the site in the same way as any buyer. However, it is important to remember that for an insurance to be valid, the policy must contain the name of the Insured - this needs to be an identifiable company, organisation or group which has an insurable interest in the event.
Our wordings automatically provide cover for the officers and members for the time being of such groups.
If you are an individual organising a business type event, and you are the only person to be covered, then you can use your own name, but otherwise we do need to name the group ( e.g. "The Newtown Fete Committee").
It is not possible to issue an insurance in the name of a loosely associated group of people - this would not work for you and does not produce a valid insurance policy.

Insurance Brokers

We are pleased to offer our products to brokers who are authorised by the FInancial Services Authority (or equivalent regulators if outside the UK).
This site is a full cyle EDI system, but to get the maximum benefit as a broker you must first be registered by us as a user, and then log in to obtain or manage quotations.
For full information on broker access, click here.

Questions About This Web Site

Why is the event insurance available in 3 currencies?

In the UK, most of our clients will choose £. However, this insurance is available in some 28 countries, so to suit local requirements it is also available in € and $. If you choose € or $ all the values (and any special Summary of Cover links) change to that currency - this is part of our unique Dynamic Technology.

In which countries is this insurance available?

Those countries listed in the "where are you based?" drop down list. This includes the whole of the EU except certain countries where either the local tax regime is non standard or where a local language policy is required by local legislation. In most EU countries we can agree with a commercial customer that the policy language can be English, but this is not permitted in France, Hungary, Poland or Lithuania. Special policy wordings are required in Spain and Italy. Sorry, but this means that Event Assured On-line is not available in these countries at the moment. If you are based in these countries we may still be able to help you, so please call us to discuss.

What is a Quick Quote?

A quick quote gives you an indication of the cost of the event insurance based on a few simple choices including which currency you work in, the sections of cover required, and the main values at risk. The idea is that if you like the price, you can then give us details of yourself and the event so that we can send you a full written quotation. This achieves full contract certainty in accordance with FSA requirements.

How Quick is Quick Quote?

The quickest time for a quote currently stands at 30 seconds!

How long does it take to get a written quote?

It takes about 4-5 minutes to fill in the questions. Our web site sends this immediately, and depending on your internet service, it can arrive within 2 minutes.

How do we send the quotation?

Once you have completed all the details, we will e mail you a full written quotation as a single PDF file.

What is in the quotation?

This consists of:

Policy schedule which sets out your details, details of the event, the sums insured and limits under each section of the insurance
Full policy wording including any special endorsements
Pre-completed Application Form and Statement of Facts This confirms the cover you have requested, and confirms that you have agreed the declaration of facts - it is important that you read this
Our combined Initial Disclosure and Terms of Business document for Commercial Customers (or broker TOBA as appropriate.)

Can I save an event insurance quotation and come back later?

Yes. Once you have entered all the details, the quotation remains open for up to 28 days, so you can return later to take up the quotation. You will need to use your e mail log-in and password to retrieve the quotation.

What 's on My Account? - new

"My Account" is a new feature on our website. If you click on My Account this takes you to a page with three tabs:

My Details - here you can update your details, change your password and hint
My Quotes - view all current and past quotations. You can also copy or repeat quotes at the touch of a button (then just update the details for the new event)
My Saved Incomplete Forms - if you have saved a partly completed quote, it will appear here - open and continue

Quotes will remain visible even after the event is over for up to 18 months. A "Copy for new quote" button enables you to easily insure a similar event at a later date - it copies all the data into a new file so that you can make amendments and request a new quote - this overcomes the need to re-enter the same data for recurring events (for example).

Brokers can view all quotations for their clients, including those of others in your company.

How do I pay for my event insurance?

You can pay on this web site using a current valid credit or debit card using the Sage Pay payment gateway.If you do this remember that the address on the card must match your address or the payment may be declined by Sage Pay)

Event Assured Partner Brokers can place on cover online. An invoice is sent with the certificate for payment within the terms of credit stated.

What happens next?

If you pay by credit or debit card, then once the payment has cleared, we send the insurance policy direct to your e mail in-box.

If you are an Event Assured Partner Broker the certificate is issued once we receive cleared funds, or with invoice if placed on account.

What is Sage Pay?

Sage Pay is the payment gateway owned by Sage (the company which makes all that accounting software). It is one of the gateways recommended by our bank- HSBC Bank. It is totally secure, and using the gateway means that we do not ask for nor do we store any details of your credit card - this is dealt with entirely between you and Sage Pay.

Does it cost me extra to use Sage Pay?

No. We pay them a fee for their services.We may charge a credit card fee if the transaction is handled via our office as an advised sale and you want to pay the premium by credit card. We do not charge any fee for the use of debit cards for £ Sterlng transactions. We may add a 2% charge for credit card or € or $ debit card transactions if processed via our office.