Help - How to Use This Website

Your event, our risk(tm)

0800 840 2469

How This Web Site Works

We have built this site using the latest  "Web 2.0" technology. This means that the site responds to user input so that you will only be asked questions which are relevant to the cover you have requested. You will notice that tabs and questions open or close according to the answers you give. The same applies to the documentation we send - this will only contain the sections and clauses relevant to your enquiry, saving you time.

Completing The Form

See below for more on how this site works.

Who Can Use this Site

We offer insurance to any company, organisation, association or voluntary group which is organising an event. At the moment we do not offer insurance to "Consumer" customers as defined by the Financial Conduct Authority. A "Consumer" is defined by the FCA as an individual acting outside a trade, profession or occupation - essentially a private individual acting in a private capacity. This means that this web site does not offer quotations for weddings, private parties and the like. However, we can offer insurance to companies or organisations who organise such events. 

Event Insurance Buyers

Voluntary Associations or Groups

Insurance Brokers

 

Questions About This Web Site

Why is the event insurance available in 3 currencies?

In the UK, most of our clients will choose £. However, this insurance is available in many countries, so to suit local requirements it is also available in € and $. If you choose € or $ all the values (and any special Summary of Cover links) change to that currency.

In which countries is this insurance available?

Those countries listed in the "where are you based?" drop down list. This includes the whole of the EU except certain countries where either the local tax regime is non standard or where a local language policy is required by local legislation. In most EU countries we can agree with a commercial customer that the policy language can be English, but this is not permitted in France, Hungary, Poland or Lithuania. Special policy wordings are required in Spain and Italy. Sorry, but this means that Event Assured On-line is not available in these countries at the moment. If you are based in these countries we may still be able to help you, so please call us to discuss.

What is a Quick Quote?

A quick quote gives you an indication of the cost of the event insurance based on a few simple choices including which currency you work in, the sections of cover required, and the main values at risk. The idea is that if you like the price, you can then give us details of yourself and the event so that we can send you a full written quotation. This achieves contract certainty in accordance with FCA requirements.

How Quick is Quick Quote?

The quickest time for a quote currently stands at 30 seconds!

How long does it take to get a written quote?

It takes about 4-5 minutes to fill in the questions. Our web site sends this immediately, and depending on your internet service, it can arrive within 2 minutes.

How do we send the quotation?

Once you have completed all the details, we will e mail you a full written quotation as a single PDF file.

What is in the quotation?

This consists of:

Can I save an event insurance quotation and come back later?

Yes. Once you have entered all the details, the quotation remains open for up to 28 days, so you can return later to take up the quotation. You will need to use your e mail log-in and password to retrieve the quotation.

What 's on My Account?

If you click on My Account this takes you to a page with three tabs:

Quotes will remain visible even after the event is over for up to 18 months. A "Copy for new quote" button enables you to easily insure a similar event at a later date - it copies all the data into a new file so that you can make amendments and request a new quote - this overcomes the need to re-enter the same data for recurring events (for example).

Brokers can view all quotations for their clients, including those of others in your company.

How do I pay for my event insurance?

You can pay on this web site using a current valid credit or debit card using the Sage Pay payment gateway. If you do this remember that the address on the card must match your address or the payment may be declined by Sage Pay)

Event Assured Partner Brokers can place on cover online. An invoice is sent with the certificate for payment within the terms of credit stated.

What happens next?

If you pay by credit or debit card, then once the payment has cleared, we send the insurance policy direct to your e mail in-box.

If you are an Event Assured Partner Broker the certificate is issued once we receive cleared funds, or with invoice if placed on account.

What is Sage Pay?

Sage Pay is the payment gateway owned by Sage (the company which makes all that accounting software). It is one of the gateways recommended by HSBC Bank. It is totally secure, and using the gateway means that we do not ask for nor do we store any details of your credit card - this is dealt with entirely between you and Sage Pay.

Does it cost me extra to use Sage Pay?

No. We pay them a fee for their services.

 

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